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Bulletin of Abai KazNPU. Series of Physical and Mathematical sciences

EMOTIONAL INTELLIGENCE AS A MEDIATOR OF THE EFFECTIVENESS OF AI-SUPPORTED PEDAGOGICAL DECISIONS IN HIGHER EDUCATION

Published March 2026

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Aliya Suguralieva+
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
https://orcid.org/0000-0002-8357-512X
Aigulden Togaybaeva+
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
https://orcid.org/0000-0002-2071-9536
Dinara Ramazanova+
Aktobe Regional University named after K. Zhubanov, Aktobe, Kazakhstan
https://orcid.org/0000-0001-8517-7072
Akerke Sagieva +
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
https://orcid.org/0009-0002-7398-5827
Ainur Abilyasheva +
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
https://orcid.org/0009-0001-1156-0615
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
Aktobe Regional University named after K. Zhubanov, Aktobe, Kazakhstan
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
Aktobe University named after K. Zhubanov, Aktobe, Kazakhstan
Abstract

This article examines emotional intelligence (EI) as a pedagogical mediator of the effectiveness of AI-supported formative assessment practices at a university. In a sample of 64 full-time female students (one university), the following were compared over the course of a semester (T0–T2): the intensity/quality index of AI practices (personalization, early warnings, adaptive feedback, analytical dashboards), EI indicators (general latent factor and subscales: self-regulation, emotion regulation, empathy, social awareness) and educational outcomes (rubric performance, observed engagement, satisfaction/course climate). Psychometric testing included CFA and invariance tests; effects were estimated in SEM/PROCESS with bootstrapped intervals (5,000–10,000 runs) and cluster-robust errors by instructor/group. Partial mediation was observed: the indirect path through EI was statistically significant, while the positive direct effect of AI remained. The mediation rate was highest for engagement (~53%) and satisfaction (~50%), and moderate for academic performance (~36%). In the component analysis, self-regulation made the largest contribution to the indirect effect, followed by emotion regulation and empathy; the contribution of social awareness was smaller and more inconsistent. Practical conclusion: the effectiveness of AI solutions increases when integrated with EI and feedback literacy development programs (self-regulation and feedback micromodules for students; supportive digital communication for teachers), as well as when feedback attribution metrics are included in analytical dashboards. The limitations of a single institution and a gender-homogeneous sample provide direction for cross-institutional panels, longitudinal RCTs, and expansion of objective behavioral data sets, with control for covariates and robustness testing of results across model specifications.

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Русский

How to Cite

[1]
Suguralieva А., Togaybaeva А., Ramazanova Д., Sagieva А. and Abilyasheva А. 2026. EMOTIONAL INTELLIGENCE AS A MEDIATOR OF THE EFFECTIVENESS OF AI-SUPPORTED PEDAGOGICAL DECISIONS IN HIGHER EDUCATION. Bulletin of Abai KazNPU. Series of Physical and Mathematical sciences. 93, 1 (Mar. 2026), 311–323. DOI:https://doi.org/10.51889/2959-5894.2026.93.1.028.